Hi, this is Marissa! Can I help you?
I need a new promotional price for bundles services, because apparantly mine expired.
No problem! Let me transfer you, mmmmK?
This is Ahhh-lux, cahn I hehlp yu?(This guy sounds like Andre the Giant from the Princess Bride, I kid you not. It is taking all of my will power and patience to figure out what he is saying. So much for the quick resolution.)
Hi, Alex. I need a new promotional price.
Ohhh Kaaay. Ah cahn hehlp I need yowa ahcount nyumbah
A few minutes later, he breaks in and says
Ah yowa owhn this ahcount?
I should be.
And why is thaaht?
Why should youwa be owhn this ahcount?
Cuz I married the asshole, that's why.
At that point, I may have lost it and told him that I would need to speak to someone else becuase the sheer effort of being polite while simutaneoulsy trying to understand what he was saying to me was just more than I could bear at that moment.
I called David, briefly gave him the heads up, and explained that he had to make sure AGAIN that I was on the account. And if they asked Why I should be on the account, tell them it is
"Because I married the bitch, thats why!!"
I perhaps don't have the patience that I should have at all times. However, I also believe it is sound business practices to have customer service reps on the phone who are understandable, and even just a smidge nice.